VI BELLA PRIVACY POLICY

Updated August 2, 2023. Vi Bella welcomes you to enjoy our uniquely beautiful jewelry, sewn goods and accessories. At Vi Bella, we want to bless you with an experience that is outstanding in every way. Vi Bella respects your privacy. We will not sell or distribute information gathered on our vibella.com website to any third party with the exception of those third parties who work on behalf of, or with, Vi Bella under confidentiality agreements. This privacy policy applies to your use of vibella.com and any other website owned or operated by Vi Bella. We are committed to protecting the privacy of the visitors to our websites. The following Policy outlines the information Vi Bella will collect and how we will use that information.

USE AND COLLECTION OF INFORMATION

When you voluntarily decide to provide us with your personal information, you should know that we may store some/all information to further understand our client base and deliver you the best online experience we can. Some examples of personal information required of online customers may include your name, email address, phone numbers, credit card information, and physical or mailing address. Personal information is gathered for purposes of managing and expanding our business activities, providing customer service and helping make new products and services available to our online visitors. We may also utilize your personal information to inform you of new services or products, detect and protect against errors, fraud or other criminal activity, resolve disputes, troubleshoot problems or customize your experience. When permitted or required by law we may share your personal information with governmental agencies or other companies assisting us in fraud prevention or investigation or to explore fraud that has already taken place. The information submitted or provided to these entities is not for marketing purposes. We may also reassign such information in the course of mergers or any closure.

By submitting online opt-in forms and signing up for texts, you consent to receive marketing text messages (e.g. promos, cart reminders) from Vi Bella at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). 

COOKIES AND SIMILAR TECHNOLOGY, AND USAGE TRACKING

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie from our site is not linked to any personal information. Cookies enable us to track and target the interests of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site and improve the services w provide. Cookies do not cause damage to your computer systems or files, and only the web site that transferred a particular cookie to you can read, modify or delete such cookie. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer. Vibella.com ‘s database tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. This includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate. The statistics help us decide which products and services best serve our members and guests.

AGGREGATE INFORMATION

ViBella.com uses aggregate information from demographic surveys, traffic patterns and IP addresses to customize our site. Aggregate information does not include any personal information. Aggregate information is occasionally shared with partner third parties for purposes such as planning or executing advertising or promotions. We do not share any personal information.

DIRECT OR INDIRECT LINKS TO OTHER SITES

Because third-party sites are owned and operated independently, Vi Bella cannot ensure the safeguard of any personal information that you provide to a third-party website that links to or from any of our websites. These third-party sites may have their own separate privacy policies that are beyond our control. As such, Vi Bella does not assume responsibility or liability whatsoever for actions or policies of these third-party sites. SHARING Vibella.com gives you access to third party partners to provide you with certain services that are detailed below. ViBella.com will provide that third party with your transaction information and that third party will collect additional information if needed to provide you with the requested service, such as outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. We reserve the right to transfer any and all information that we collect from users of the site to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the assets or stock (including without limitation in connection with any bankruptcy or similar proceedings) relating to ViBella.com. Finally, notwithstanding any other provision of this privacy policy to the contrary, we reserve the right to disclose your personal information if we believe that we are required to do so (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce our Terms of Service; (iv) to protect our operations or those of any affiliated entities; (v) to protect the rights, privacy, safety or property of ViBella.com, any affiliated entities, you or others; and (vi) to permit us to pursue available remedies or limit the damages that we may sustain.

ONLINE PURCHASES

ViBella.com takes every precaution to protect our users’ information. When users submit sensitive information via our website, your information is protected both online and off-line. Credit card information and numbers entered by Vi Bella customers and or Ambassadors are encrypted before transmission to our credit card authorization service; if the item amount and dollar volume of the purchase is authorized, the order is processed through our online software and forwarded to our merchant banking account for processing. Credit card transactions online through the Vibella.com shopping cart are secured by an online industry standard (SSL) – A 128-bit Secure Sockets Layer. Vi Bella’s Customer Service Representatives do not receive credit card number information. As an extra precaution, we do not include credit card information in any e-mail correspondence related to customer purchases. If at any time you are uncomfortable conducting online transactions, please contact accounts@vibella.com or call direct at: 1-(712)-722-4112

CATALOGS, NEWSLETTERS, ETC.

If a user wishes to subscribe to our catalog, newsletter, etc., we ask for contact information such as name, street address and e-mail address to provide these communications. Because we respect our users’ privacy, we provide a way to opt-out of these communications. Please see the choice/opt-out section below. On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an e-mail. Generally, users may not opt-out of these communications, though you can deactivate your account. However, these communications are not promotional in nature.

SURVEYS AND SWEEPSTAKES

From time to time, our site requests information from users via surveys or sweepstakes. Participation in these events is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address and e-mail address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

SPECIAL OFFERS

Established members will occasionally receive information on products, services, special offers and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice/opt-out information below.

WEBSITE SECURITY

Only authorized employees, agents or contractors (who have agreed to keep your information secure and confidential) have access to this information. Remain confident that we have taken precautions to ensure that this information is safe and secure. We realize that you may be concerned about the privacy and confidentiality of your information. With all things considered, please understand that no data transmission over the Internet will be 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Please note that our e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers or other sensitive information. Vi Bella will never ask for sensitive information via e-mail.

APPLICABLE LAW

The laws of the State of Iowa govern these terms and conditions outlined within this Privacy Policy, without giving effect to any principles of conflicts of laws. This site is controlled by and created by Vi Bella in the State of Iowa. Anyone who chooses to access the website from other locations does so on their own, and is responsible for conformity with applicable local laws. Vi Bella makes no representation that the information in the site is appropriate or available for use in other locations, and access to the site from areas and locations where the content of the site may be illegal is prohibited. These Terms of Use constitute the entire agreement between Vi Bella and site visitors with respect to the website.

CHOICE/ OPT-OUT

Users who no longer wish to receive promotional materials may opt-out of receiving these communications by using the unsubscribe feature in our e-mail.

CHANGES TO THIS POLICY

We reserve the right to change this privacy policy, and any of our policies or procedures concerning the treatment of information collected through the site, without prior notice. You can determine when this privacy policy was last revised by referring to date at the top of this page. Any changes to our privacy policy will become effective upon posting of the revised policy on the Internet, accessible through the site. Use of the site following such changes constitutes your acceptance of the revised policy then in effect. We encourage you to periodically review our privacy policy to ensure familiarity with our most current version.

INFORMATION AND PRIVACY CONTACT

If you have any questions about our Privacy Policy, please contact us at either: customerservice@vibella.com, or call direct at 1-(712)-722-4112