USE AND COLLECTION OF INFORMATION
When you voluntarily decide to provide us with your personal information, you should know that we may store some/all information to further understand our client base and deliver you the best online experience we can. Some examples of personal information required of online customers may include your name, email address, phone numbers, credit card information, and physical or mailing address. Personal information is gathered for purposes of managing and expanding our business activities, providing customer service and helping make new products and services available to our online visitors. We may also utilize your personal information to inform you of new services or products, detect and protect against errors, fraud or other criminal activity, resolve disputes, troubleshoot problems or customize your experience. When permitted or required by law we may share your personal information with governmental agencies or other companies assisting us in fraud prevention or investigation or to explore fraud that has already taken place. The information submitted or provided to these entities is not for marketing purposes. We may also reassign such information in the course of mergers or any closure.
By submitting online opt-in forms and signing up for texts, you consent to receive marketing text messages (e.g. promos, cart reminders) from Vi Bella at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available).
COOKIES AND SIMILAR TECHNOLOGY, AND USAGE TRACKING
ViBella.com uses aggregate information from demographic surveys, traffic patterns and IP addresses to customize our site. Aggregate information does not include any personal information. Aggregate information is occasionally shared with partner third parties for purposes such as planning or executing advertising or promotions. We do not share any personal information.
DIRECT OR INDIRECT LINKS TO OTHER SITES
ViBella.com takes every precaution to protect our users’ information. When users submit sensitive information via our website, your information is protected both online and off-line. Credit card information and numbers entered by Vi Bella customers and or Ambassadors are encrypted before transmission to our credit card authorization service; if the item amount and dollar volume of the purchase is authorized, the order is processed through our online software and forwarded to our merchant banking account for processing. Credit card transactions online through the Vibella.com shopping cart are secured by an online industry standard (SSL) – A 128-bit Secure Sockets Layer. Vi Bella’s Customer Service Representatives do not receive credit card number information. As an extra precaution, we do not include credit card information in any e-mail correspondence related to customer purchases. If at any time you are uncomfortable conducting online transactions, please contact firstname.lastname@example.org or call direct at: 1-(712)-722-4112
CATALOGS, NEWSLETTERS, ETC.
If a user wishes to subscribe to our catalog, newsletter, etc., we ask for contact information such as name, street address and e-mail address to provide these communications. Because we respect our users’ privacy, we provide a way to opt-out of these communications. Please see the choice/opt-out section below. On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an e-mail. Generally, users may not opt-out of these communications, though you can deactivate your account. However, these communications are not promotional in nature.
SURVEYS AND SWEEPSTAKES
From time to time, our site requests information from users via surveys or sweepstakes. Participation in these events is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address and e-mail address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Established members will occasionally receive information on products, services, special offers and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice/opt-out information below.
Only authorized employees, agents or contractors (who have agreed to keep your information secure and confidential) have access to this information. Remain confident that we have taken precautions to ensure that this information is safe and secure. We realize that you may be concerned about the privacy and confidentiality of your information. With all things considered, please understand that no data transmission over the Internet will be 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Please note that our e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers or other sensitive information. Vi Bella will never ask for sensitive information via e-mail.
Users who no longer wish to receive promotional materials may opt-out of receiving these communications by using the unsubscribe feature in our e-mail.
CHANGES TO THIS POLICY
INFORMATION AND PRIVACY CONTACT